CA 9-1-1 Services & Contracts

Public Safety Communications

State Contracts

911 Systems and Services Master Purchase Agreements

​On July 10th, 2020 the State of California awarded the new statewide 9-1-1 Systems and Services Contract Agreements to twelve (12) Contractors who were responsive to the Invitation for Bid (IFB)) 6104-2019 technical and administrative requirements. The term of the Contract is July 10, 2020 through July 9th, 2024 with three (3) two-year options to extend. All contract agreements are competitively bid and available to agencies that expend public funds and establish a pre-qualified list of vendors. This simplifies the purchasing process for the end user, utilizing fair and reasonable pricing.

 

The Public Safety Answering Points (PSAP) shall use the Contract Agreements to purchase Customer Premise Equipment (CPE) and maintenance services. Contract numbers have been issued to the Contractors per manufacturer/model configuration and type.

  

CONTRACT#

CONTRACTOR

​MANUFACTURER/MODEL CONFIGURATION(S) TYPE(S)​

Cost Workbook

6135-2020 

AT&T Solution #1

Contact Information:
Kent Ames
 
(530) 400-1987
ka3169@att.com

​RapidDeploy

 

Cost Workbook

​6136-2020

​AT&T Solution #2
Contact Information:
Kent Ames
 
(530) 400-1987
ka3169@att.com

Vesta-Motorola

Cost Workbook

​6137-2020

AT&T Solution #3
Contact Information:
Kent Ames
 
(530) 400-1987
ka3169@att.com

Viper-Intrado (Cloud)

Cost Workbook

6138-2020

AT&T Solution #4
Contact Information:
Kent Ames
 
(530) 400-1987
ka3169@att.com

Viper-Intrado (DC)

Cost Workbook

6139-2020

 

Atos Solution

Contact Information:
Beverly Slocum

(510) 203-4555
beverlyslocum@atos.net

Atos

Cost Workbook

​6140-2020

Carbyne Solution

Contact Information:
Jonathon Oliver

(936) 200-3696

jonathono@carbyne911.com

Carbyne Solution

Cost Workbook

​6141-2020

Carousel Solution

Contact Information:
Patrick Dempsey

(323) 276-4901

(626) 379-1644

pdempsey@carouselindustries.com  


Vesta-Motorola

Cost Workbook

6142-2020

 

CenturyLink Solution #1

Contact Information:
Gregg Holt

(503) 757-3364
Gregg.Holt@centurylink.com

  Viper-Intrado (Cloud)

Cost Workbook

6143-2020

 

CenturyLink Solution #2


Contact Information:
Gregg Holt


(503) 757-3364
Gregg.Holt@centurylink.com

Vesta-Motorola

Cost Workbook

6144-2020



CenturyLink Solution #3

Contact Information:
Gregg Holt

(503) 757-3364
Gregg.Holt@centurylink.com

Omni911

Cost Workbook

​6145-2020



​Comtech-Solacom

Contact Information:
Tony Parrott

(937) 609-1911
Tony.Parrott@comtechtel.com

​Solacom

​Cost Workbook

​6146-2020

​Frontier


Contact Information:

Dan Kelley 

(916) 704-1202

Dan.kelley@ftr.com


​Vesta-Motorola

Cost Workbook

​6147-2020

​Intrado Solution #1 - DC


Contact Information:

Randy Young

(972) 897-3101

ryoung@west.com

​Viper-Intrado (DC)

Cost Workbook

​6148-2020

​Intrado Solution #2 - Cloud


Contact Information:

Randy Young

(972) 897-3101

ryoung@west.com

​Viper-Intrado (Cloud)

​Cost Workbook

​6149-2020

​Motorola Solution


Contact Information:

Larsen Grabenkort

(971) 227-2856

Larsen@motorolasolutions.com

​Vesta-Motorola

​Cost Workbook

​6150-2020

​NGA911 Solution #1 - WestTel


Contact Information:

Barbara Winn

(714) 273-3049

barbara.winn@nga911.com

​WestTel

Cost Workbook

​6151-2020

​NGA911 Solution #2 - Emergent


Contact Information:

Barbara Winn

(714) 273-3049

barbara.winn@nga911.com

​Emergent

Cost Workbook

​6152-2020

RapidDeploy Solution​


Contact Information:

Jon Samuelson

(702) 201-9175

ussales@rapiddeploy.com

​RapidDeploy

Cost Workbook

​6153-2020

​Zetron


Contact Information:

Shawn Toledo

(425) 820-6363

SToledo@zetron.com

​Zetron

​Cost Workbook





 The previous 9-1-1 Telephone System RFPs (MPA 1104-14 and MSA 54159, and 8500-2016) may still be accessed at the section below. These contract are now expired and services may no longer be ordered from 9-1-1 Telephone System RFPs MPA 1104-14, MSA 54159 or 8500-2016 and associated contracts. This reference is for historical purposes only.


For Expired 9-1-1 Telephone System RFP Information (MPA 1104-14, 8500-2016 and MSA 54159), please see below under "Archives" Section.

 

California Multiple Award Schedules (CMAS)

 

CMAS offers a wide variety of commodity and information technology products and services at prices which have been assessed to be fair, reasonable and competitive. The use of these contracts is optional and is available ONLY to California State and Local Government agencies. Without having to go to bid, an agency may request a copy of the CMAS contract from the contractor of choice; select the products and services to be ordered; and, send the purchase order directly to the contractor.

 

Master Purchase Agreements (MPA)

 

Master Agreements and Statewide Commodity contracts are the State's main procurement vehicles for leveraging its buying power. Master Agreements and Statewide Commodity Contracts are generally statewide agreements that have been competitively bid, prices analyzed and do not have dollar limits or limitations to their use except as otherwise noted in the agreement or contract. The use of these contracts is optional and is available ONLY to California State and Local Government agencies.

​Foreign Language Emergency Interpretation Services Contract

On March 7, 2018, the new State Contract for Statewide Foreign Language Emergency Interpretation Services was executed and awarded to Voiance (CyraCom International). The new State Contract is for the exclusive use of all California’s Public Safety Answering Points (PSAPs) participating in the State’s 9-1-1 Emergency Telephone System Program. The new State Contract rate is $0.58 per interpretation minute. The new Contract and related Exhibits are available to view, print, and/or download. Also posted are State generated documents related to the new State Contract.

Note: This Contract interpretation services are covered for 9-1-1 services only.

Questions related to the New State Contract can be directed to Lori Toy, CA 9-1-1 Branch Contract Administrator at Lori.Toy@CalOES.ca.gov or (916) 894-5025.

Voiance Language Services, LLC – Contract 6040-2017

CA 9-1-1 Branch generated reference documents 

​9-1-1 Emergency Call Tracking System (ECaTS)

​The California 9-1-1 Emergency Communications Branch utilizes the Emergency Call Tracking System, also known as ECaTS to monitor statewide 9-1-1 call related data.

https://ca.ecats911.com

For questions regarding ECaTS and its implementation please contact Ryan Sunahara at (916) 894-5028 or Ryan.Sunahara@CalOES.ca.gov.

​Archives

Previous 9-1-1 Telephone Systems Contract

This contract is now expired and is available for informational purposes only. Services may no longer be ordered from this contract.

On April 10, 2017, the State of California awarded the new statewide 9-1-1 Systems and Services Contract Agreements to nine (9) Contractors who were responsive to the Invitation for Bid (IFB)) 8500-2016 technical and administrative requirements. The term of the Contract is April 10, 2017, through April 9, 2020 with four (4) one-year options to extend. All contract agreements are competitively bid and available to agencies that expend public funds and establish a pre-qualified list of vendors. This simplifies the purchasing process for the end user, utilizing fair and reasonable pricing.


Contract numbers were assigned as follows:

4151-6 Vesta Solutions, Inc.

4156-6 Pacific Bell Telephone Company DBA AT&T Wholesale, AT&T Datacomm

4145-6 Pacific Bell Telephone Company DBA AT&T Wholesale, AT&T Datacomm

4157-6 Carousel Industries of North America, Inc.

4146-6 Frontier Communications of America, Inc.

4158-6 Frontier Communications of America, Inc.

4147-6 Intertalk Critical Information Systems, Inc. (Pantel International Inc.)

4148-6 Solacom Technologies, Inc.

4149-6 Zetron, Inc.

5-12-58-01 AT&T California

5-12-58-02 Carousel Industries of North America, Inc.

5-12-58-03 Cassidian Communications, Inc.

5-12-58-04 Colossus, Inc. dba InterAct Public Safety Systems

5-12-58-05 Intrado Systems Corp.

5-12-58-06 TriTech Software Systems (Nine One One, Inc. on RFP & Cost Sheets)

5-12-58-07 Solacom Technologies Inc.

5-12-58-08 Verizon Business Network Services, Inc.

5-12-58-09 Zetron, Inc.

Contract Appendix A, Attachment 3.0 – Sample Statement of Work (SOW) (pdf)

Contract Appendix A, Attachment 3.1 – Sample Statement of Work (SOW) (pdf)

Contract Appendix B – Budget Detail and Payment Provisions (pdf)

Contract GSPD-401IT – IT General Provisions, 9/05/14 (pdf)

Invitation for Bid (IFB) 8500-2016 - Administrative Requirements (pdf)

Invitation for Bid (IFB) 8500-2016 - Technical Requirements (pdf)

 

Supporting Page