| Can I adjust the format of a printed report? | Can I adjust the format of a printed report? | <p>Yes. Right click on the screen you want to print and choose Print Preview. </p><p>On the print preview screen, change ‘As laid out on screen’ to ‘All frames individually’. Then click on Page Setup.</p><p>On Page Setup, Print Background Colors and Images and Enable Shrink to Fit are checked. Set the three header boxes to Empty and two of the three footer boxes to Empty. You can choose which of the three footers to print the Page # of Total Pages (left, center or right justified). You may also want to select Landscape rather than portrait depending on the report. Then select Ok. </p><p>Now you can click the Print button in the top left corner. This should give you a fairly good print without using the standard ‘print button’ on the screen or the PDF generator. </p> |
| I’m sure I’m entering a correct password and it won’t let me in? I’m on the CalEOC (blue and light grey) screen | I’m sure I’m entering a correct password and it won’t let me in? I’m on the CalEOC (blue and light grey) screen | <p>Have you changed the password from the original temporary password? Try that. If nothing works, you will have to ask a ‘Super User’ to reset the password for you. They will give you another temporary password and you will be required to change it upon logging in the next time. You can determine the appropriate ‘Super User’ to contact by accessing the Super User list below.</p> |
| What if I forget my user name or password for Cal EOC login? | What if I forget my user name or password for Cal EOC login? | <p>Your user name is your work email address. If you forget your password for CalEOC you will need to contact your ‘Super User’ so they can reset your password for you. You can determine the appropriate ‘Super User’ to contact by access the Super User list below.</p> |
| What is the difference between the Activated Situation Report (editing) (published) and (working)? | What is the difference between the Activated Situation Report (editing) (published) and (working)? | <p>"Editing" is limited to specific positions (e.g., Sit/Stat Unit) who work on it. </p><p>"Working" is where users input data for inclusion in the Sit Rep. </p><p>"Published" is the read-only, official version that is approved for a specific operational period. </p> |
| Who currently has access to Cal EOC? | Who currently has access to Cal EOC? | <ul><li>All Cal OES Personell</li><li>Staff from each of the 58 county emergency management agencies</li><li>California State Agencies with emergency response roles, including the CNG</li><li>Federal emergency management partners</li><li>Private sector and non-profit partners who have signed MOUs with Cal OES</li></ul> |
| Why does it sometimes say “Session Expired” when I log on? | Why does it sometimes say “Session Expired” when I log on? | <p>That is another security feature of the system. Even if you’ve logged out correctly, the system requires that you close out the entire browser as well before logging on again. If you have closed all browsers and continue to receive the error message please contact the IT Service Desk @ 916-845-8311.</p> |
| Why don’t I see any information on the Activity Log? | Why don’t I see any information on the Activity Log? | <p>You must go to Significant Events to find any ‘shared entries’ of the Activity Log. Activity Log entries are restricted to the ‘position’ that created the entry. However entries of importance can be routed to ‘Significant Events’ within an EOC environment. </p> |
| Will the other agencies like cities and special districts have access to Cal EOC? | Will the other agencies like cities and special districts have access to Cal EOC? | <p>Additional user groups have been added as a future scope consideration.</p> |
